If your electric Jarvis desk is not functioning properly, such as only going down, or if your Memory Preset Handset reads "RST," "RESET," or any other code, first perform the reset procedure shown below. If the reset does not solve the issue, or there is a difference in height between the two legs (or three legs for Jarvis L-shaped) that exceeds 1.5", stop the reset procedure and fill out a warranty claim form. Our team will get back to you in approximately 5 business days; there is no need to do anything else.
Jarvis Crank-Powered assembly video
Control System Model: JCB35N2-110 Input: 120V~ 60Hz, Max.270W Output: DC 24V 4A/Linear actuator Duty Cycle: 10%, Max.2 min operate/Min.18min stop Used with Linear Actuator Indoor use only, Install in type 1 environment For use in pollution degree 2 environment
To program up to four presets (on some models): Use the up/down buttons to find a desired height, then press "M" , followed by a number 1-4.