September 13, 2020 Update
As wildfires continue to burn across our beloved home state of Oregon, as well as in Washington and California, our hearts go out to all those who have lost loved ones and homes, and those who have been displaced by these fires. Even though our Portland distribution center is operating with limited functionality, we are still meeting our committed 1-3 day shipping timeframe for in-stock products. And we continue to ship with full functionality out of our other distribution facility in Baltimore. With that said, FedEx and UPS are both experiencing strain on their systems nationwide, so there may be some delays in shipments after they leave our warehouses.
We are committed to getting your order to you as safely and as soon as possible. Our customer service team is available through our Contact Us form and by chat from 8 a.m. to 2 p.m. PDT M-F.