Frequently asked questions
Do I need a promo code to shop the sale?
The sale pricing you see listed is automatically applied in your cart and when you check out. There is no code necessary.
Is shipping free on sale items?
Yes, shipping is free to the contiguous 48 states. Some fees apply to orders shipping to Alaska, Hawaii and to Canada. Fees will appear in your cart prior to checkout. Some products may not be eligible for Canadian shipping. Please check the product page for more information.
What is an open-box product?
Our open-box products are returned items that have qualified for resale. Although some products may show small signs of visible wear, they have met our high standards of being perfectly functional. Please note that we are unable to provide samples or photos. Click here for more information about our Open-Box Program.