What is Klarna?

Klarna is a global payment provider that works with retailers to give customers the smoothest online shopping experience by providing flexible payment options and superior customer experience.

Klarna is currently only available to Fully customers in the United States and Europe.

How do I pay with Klarna?

(1) Order from Fully as usual and at checkout select Klarna as your payment method. Then you’ll see the number of options to pay: 

  • Pay now
  • Pay in 14 or 30 days
  • Pay in 3 or 4 installments

(2) Fill in the required payment details and complete your order.

(3) You’ll receive an order confirmation email and a separate email from Klarna with all the payment details. 

Klarna is an independent payment provider not owned by Fully. Having issues with your payment? Please contact Klarna customer service team directly

How does "Pay in 14 or 30 days with Klarna" work?

If you’re eligible to pay later in 14 or 30 days*, you can try your order before you buy it. No upfront payment is due and your order will be shipped as normal. Once your order has shipped, you’ll receive an email with instructions to pay. 

*The 14 or 30 day period depends on the country you are located

How does "Pay in 3 or 4 interest-free payments with Klarna" work? 

Pay in 3 or 4* installments with Klarna means you can now spread the cost of your purchase over 3 or 4 equal payments without interest or any additional fee.  

Your first installment will be collected when your order is confirmed and the other installments are charged automatically every two weeks beginning at the time your order is confirmed. 

And don’t worry about keeping track of time - the payment for each installment is automatically collected from the debit or credit card you used at checkout. 

*The option to pay in 3 or 4 installments depends on the country you are located.

How to return with Klarna

Want to return something or all your purchases? No problem - we want you to be happy with your purchase and we're proud to offer a 30 day return policy on "like-new" products in their original packaging. 

To request a partial or full return, please use our return form. If your return request is accepted, we’ll arrange a pickup at your preferred location and time. After a return has been inspected by our staff, you’ll get refunded and won’t have any further payments. 

For more info, check out our return page for our return policy and instructions on how to request a return.