Help

Our customer support team is always ready to help. Give us a call at +32 9 296 44 83, Monday-Friday, 9:00 am to 5:00 pm, CET, or send us an email. Answers to common questions can also be found by reading our FAQ

 

Order tracking

Having trouble with your order or just wondering where it is? Our courier TNT will send out an e-mail with your track and trace once it has left the warehouse. So keep an eye for this in your inbox and spam folder. 

Fully Customer Service Help pageFully Customer Service Help page

Product help

If you can’t find what you’re looking for here, our Customer Service team has extensive experience working with our products and is happy to help.

Get assembly instructions
Request a quote
Help placing your order

Returns and warranty

We want you to be happy with your purchase, so we offer a hassle-free 30 day free return policy. 

Return policy and RMA form
Warranty policy and request form

Fully Customer Service at Jaswig Help pageFully Customer Service at Jaswig Help page