Swopper Classic by aeris

Details

VIA's Lifetime Warranty

This warranty is given to the initial purchaser and is valid for as long as the product is owned by the original purchaser. This warranty is in effect from the date of original sale and covers defects in materials and craftsmanship found during normal single shift usages; single shift usage is five (5) days a week, eight (8) hours a day. See "Applicable Warranty Periods" below.

Products covered by this warranty will be either repaired or replaced at VIA's discretion. Product repair or replacement of any defective part is the customer's exclusive remedy for any and all product defects. Labor is not included. VIA accepts no other responsibilities or liabilities. Only those items free of misuse, abuse, accident, alteration, unauthorized repair, or damage by fire, flood, or other acts of God will be covered. This warranty applies to all VIA products manufactured after July 1, 2007.

Applicable Warranty Periods

All foam cushions, structural components, and non-moving parts are warranted for life.
Adjustable arms, pneumatic cylinders, and casters are warranted for ten (10) years.
Seating mechanisms (i.e. adjustment controls) stack chairs (Cali and Camden) are warranted for six (6) years.
The performance of VIA's in-stock fabrics and leathers are warranted against defects for two (2) years.
Swopper is warranted for five (5) years.
Swopper is rated for use up to 290lbs.

Warranty Exceptions

Normal wear, fading, and COM/COL are not covered under this warranty.
VIA does not warranty the matching of colors, patterns, or dye lots, except to within commercially acceptable standards.
Warranties which cover multiple shifts (for use that exceeds 8 hours per day) are available for all VIA products. Please contact the VIA customer service department for details on multiple shift warranties.

Warranty Claims

Please do not return the product without prior authorization.
Please contact VIA customer service at (800) 433-6614 for details.

Fabric, Leather & Wood Variations

Due to natural variations in materials, furniture containing leather or wood is sold subject to normal variations and/or irregularities of color, texture and grain.
VIA is not responsible for slight differences in fabric color due to supplier dye lot differences on large orders or on repeat orders.

Product Design

VIA designs and manufactures all of its products in accordance with the ANSI/BIFMA standards.
VIA reserves the right to make changes in design and construction or discontinue products without prior notice.
All dimensions noted herein are approximate and subject to slight deviation.